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Problem Solving And Decision Making

Enrolled: 169 students
Duration: 10 hours
Lectures: 5
Video: 9 hours
Level: Advanced

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Working hours

Monday 9:30 am - 6.00 pm
Tuesday 9:30 am - 6.00 pm
Wednesday 9:30 am - 6.00 pm
Thursday 9:30 am - 6.00 pm
Friday 9:30 am - 5.00 pm
Saturday Closed
Sunday Closed
problem solving and decision making

Problem Solving and Decision making training course is designed to challenge you to think through common and less common problems using a structured problem-solving process in order to generate new and original solutions. The course will provide you with the knowledge, tools and techniques to be better at solving problems effectively and efficiently

In the current challenging environment good decision making and problem skills are essential skills for effective leadership. A highly experienced management training specialist teaches this dynamic course which will give participants insights into their own individual skills in these areas highlighting the best mindset for each individual to build on their existing skills and identify tools and techniques to overcome any barriers.

Through the trainer’s expertise and practical knowledge, you will be able to define the key concepts associated with problem solving and you will be able to:
• Learn how to accurately identify the real problem in a given situation
• Learn problem analysis best practices – using your decision time most effectively
• Work through the steps of problem solving and decision making
• Ensure your decisions are aligned with your strategy
• Make important decisions with the greatest likelihood of generating expected or desirable outcomes
• Learn valuable techniques and methodologies to expand your critical thinking ability
• Adopt a more creative approach in solving problems


Main Features

  • Recognize the Psychology of Problem Solving
  • Define a Structured Problem Solving Process
  • Understand Cause-Effect-Symptom-Problem Relationships in Problem Definition
  • Apply Cause-Effect Tools and Techniques and Develop Root-Cause Analysis
  • Apply Idea Generation Tools and Techniques in Formulating Creative Solutions
  • Apply Evaluative Tools and Techniques for Decision Making Process
  • Identify Strategic Considerations in Evaluating Risks and Implementing Solutions

What is the target audience?

  • Current, Future, Potential and Aspiring Leaders and Managers in any field
  • Graduate and Post-graduate Management students
  • Anyone who wants to make better judgements and decisions in their life, and improve their Critical Thinking Skills


Problem Solving Definition

The Problem Solving Model

Model Overview
Real Problems

Reflect on Your Problem

Making decisions

The Problem Solving Toolkit

Getting into It

SWOT Analysis

Making good group decisions

Analyzing and selecting solutions

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